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(For Business, Obvs!)

Our business team are best in class. Each member of our business team is passionately committed to our relational mission. Everyone has a role to play in our shared success. The team work tirelessly to ensure that working with When The Adults Change is a positively different experience.



Paul Dix

Paul is an award-winning Behaviour Specialist, Writer, Speaker, Advisor and Education Reformer. He has developed a strong reputation for delivering exceptional training with remarkable outcomes. His imprint is on thousands of schools in their behaviour policy and practice. He continues to grow his A team to ensure schools can continue to access the highest quality behaviour support and guidance.


Charlotte Clarke

Charlotte is a school governor and a mum of 3. She combines business expertise with a lifelong commitment to improving the lives of children and young people. With lived experience of complex trauma, a background in clinical practice and a PhD in Mental Health Science, Charlotte designs and develops the programmes of change our schools use to upgrade their culture. 


Jack Barker

Qualified in business and chartered management, Jack has worked with the world’s biggest manufacturing and logistics businesses across the country. Jack supports our clients through their journey from start to finish, planning workshops and answering all queries along the way, providing a superb experience! He also helps the team with web design and finance.


Clare Williams

Clare has over a decade of experience in customer service. She is organised, efficient and incredibly helpful when technical jargon gets in the way. She helps our clients book their places on the online course and is on hand to support them as they work their way through it.


Jade Lake

Jade has a psychology background. She has worked in a number of sectors, most recently within the education and mental health sector, supporting children who have experienced trauma. 

At When The Adults Change, Jade looks after our clients with compassion and care. She ensures every component of our client work runs smoothly.


Tania Robinson

Tania has a strong public affairs, policy and research background, and has worked for large charities including Breakthrough Breast Cancer and the Royal British Legion, as well as a number of local authorities. Tania leads our work with Partner Schools and supports the
team with research and policy writing.

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Susannah Jeffries

Susannah is a teacher and Is currently Depute Head at a primary school in the west of Edinburgh. She trained to be a teacher in her 30s following 15 years working as a General Manager in the theatre industry. In 2018 she completed her Diploma in Illustration at London Art College with distinction. She is so proud to be part of the work of When the Adults Change

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