ANY QUESTIONS? | WhenTheAdultsChange

Does INSET work on its own?

Not for long! Research tells us that it’s time to change our approach to training. Our other training solutions are far more effective at embedding knowledge and skills long-term. Our online courses for all staff and our online leadership training for senior teams mean that you get consistent sustainable change, drip-fed over time.

Can I book Paul?

Paul speaks at a limited number of large conferences where he can have the most impact. The training team deliver all of the WTAC live training. Most of our training team have worked with us for over a decade and are all steeped in relational practice and expertise. They have walked the walk and Paul ensures trainers are well matched to the clients they serve. Each member of our small training team is insightful, engaging and impactful in their delivery style.

Can we book a trainer for INSET?

You can but we highly recommend that you accompany live training with our online course to ensure you take a sustainable approach.

How much is in-person training?

Please email Jack at Hello@WhenTheAdultsChange.com and he will send you an up-to-date quotation.

Do you have alternatives to in-person training?

Yes! We have a library of pre-recorded INSET sessions from Paul Dix and Tara Elie that you can play to your whole school staff. Annual access to the recordings library is £500. This is a useful alternative for introducing your adults to relational practice.

Do you do Twilight sessions?

We do offer Twilight sessions and trainers are happy to be on site for up to 3 hours. Our charge for Twilight sessions is the same as our charge for half-day INSET training.

What do you cover?

We tailor our training sessions to your specific setting and circumstances. Generally speaking, our training sessions cover ‘what to say, what to do & how to be’. You will be able to speak to your trainer before your session to explain the themes or context you would like
weaved into your session.

What are the outcomes of live training?

Delegates will leave training thinking about behaviour differently. They will have a good understanding of how to build emotional currency and use preventative teaching and learning to create a secure and regulated learning environment. They will have a combination of theoretical insight and practical ideas for implementation. However, without additional support or continued training, it is unlikely that INSET training will lead to sustainable change or long-term improvements.

How should we support training?

Typically, long-term change begins with our core texts, and these should be read by all staff. Hundreds of schools and colleges have also successfully used our online course to create seismic shifts in school behaviour. The online Behaviour Change course allows for a slow and
steady approach to practical skill development and has helped a variety of settings create long-lasting change.
For transformational change, it can also be useful to support your leadership team with our Behaviour Change for Leaders course or some SLT coaching sessions.

Do you work with parents?

Yes! You can buy our book aimed at home adults, called ‘When the Parents Change, Everything Changes’. In addition, our How To Coach Parents In Behaviour online course is available to pre-order now. The course will go live in June and is designed to engage communities in a way that will take relational practice beyond the school gates.

Who can use the course?

The online Behaviour Change Course for Leaders is for individuals who are experienced in relational practice. It is designed to support leaders or behaviour champions to lead,
manage and measure change. It is designed for senior leaders who have responsibility for behaviour. Individuals will have already read Paul’s core texts and completed the online
Behaviour Change course.

What is the content?

The online course includes 5 hours of self-guided study and 4 live sessions with our training team. The course will help you develop your leadership style, support resistant adults and design policies and systems that support seismic shifts in behaviour.

The course sections are:

Hares, tortoises and milestones
This is how we do it here: boundaries of practice
Helping colleagues who are stuck
Your policy threads, circles systems and processes
Leading the change
Working with parents
Clearing the bindweed

How many licenses do I need?

Unlike our online Behaviour Change course, this course isn’t for everyone. It is specifically designed for people who are leading and supporting behaviour change and managing the transformation of processes, systems and culture. You are likely to only need a handful of licences per school.

How long do I have access to the course?

You will have access to the course for 90 days. During this time you will be able to access all course materials and attend the live Behaviour Conversations with Paul.

How is the online Behaviour Change Course for Leaders different to leadership coaching?

Leadership coaching is bespoke support, delivered directly to leadership teams by our trainers. As part of the coaching you will develop bespoke implementation plans and our
trainers will work collaboratively with your teams as they lead change.

The online Behaviour Change Course for Leaders will offer you a good understanding of principles and general advice that you will be able to apply to your setting yourself. Other than the monthly Conversation with Paul sessions it consists of pre-recorded workshops and self-study.

Can I extend my access?

You can ‘replay’ the course for an additional 90 days for £48 inc VAT per person.

Will the course sell out?

Spaces on each course are limited and demand is often very high. It is advisable to book your spaces on the course as soon as you are able.

Can I bulk buy?

Of course. We can provide schools, trusts and authorities with regular statements and keep the credit of licences on account for up to 12 months.

What do you do with our data?

We use your email address to process your registration and store this safely on our secure CRM system. All other data is encrypted and processed by the third-party course provider, Podia.com. We do not store or process any of the details that are used for payment. All course payments are managed by our preferred payment provider, Stripe.

How do we get access to the course?

We will need the email addresses of all delegates prior to the course start date and an email will be sent with login details to each delegate at least 24 hours before the course goes live.

Can I check my staff's progress on the course?

Yes of course, at any point you can email Clare who will be able to give you an update on progress.

Who can use the course?

The course helps support anyone who teaches children and young people. It is useful for classroom teachers, support staff, lunchtime supervisors, leadership teams and office staff. Everyone who contributes to the culture of your school should have access to the material.

What is the content?

The course helps develop practical skills for positive classroom behaviour management. It will guide you through ‘what to say’, ‘what to do’ and ‘how to be’. In each of the main sections, you will find the following subjects covered.

What to say

How your language affects behaviour
How to avoid deficit language
How to structure a 2-minute pep talk that works for everyone
What to say in the trickiest moments
How to avoid shaming
What to say when children argue or try to negotiate your expectations
What to say when you call home

What to do

How to balance The Pull and The Push of classroom management
How to create a classroom plan so you know exactly what the next steps are
How to apply a consequence without an angry reaction
How to structure support beyond the classroom
Why you must follow up every time and why that is a powerful strategy
How to use coaching to support children who struggle to follow the rules

How to be

What teachers need to stay rational and focused on outcomes
How to reach zen levels of calm and protect everyone
How to be emotionally restrained in the face of poor behaviour
Why building relationships needs more than just great teaching
What you should realistically expect of your own behaviour in a busy and sometimes overwhelming job

How many licenses do I need?

It is best practice to buy a licence for every member of staff and to arrange regular study sessions in which small groups can discuss the content they have studied since the last meeting.

In some schools, we know that this isn’t always possible, in which case we would recommend appointing some behaviour champions or using SLT to study the course and disseminate the learning.

Will the course sell out?

Spaces on each course are limited and demand is often very high. It is advisable to book your spaces on the course as soon as you are able.

Can I bulk buy?

Of course. We can provide schools, trusts and authorities with regular statements and keep the credit of licences on account for up to 12 months.

How does the course differ from INSET?

The online course is designed for bitesize consumption. It encourages slow and steady practical skill development. It is intentionally a pace of learning that can sit within the flow of teaching and fuel incremental positive change.

Where does the course sit in the process of change?

The course is useful at all stages of the change process. It can be used to successfully refresh relational practice. It can also be a useful way of making good practice more deliberate. For schools that are new to relational practice, it can be used to successfully manage the first 90 days of change. It is always useful for SLT to look through the course before it is launched to whole school staff so that they can plan how to lead, support and embed the learning.

Have you got any testimonials?

You can see testimonials on our social channels @TheAdultsChange

How do I use the course with my school?

We recommend working in small groups as it is useful for accountability. It is still useful to buy a license for every member of staff to ensure they can revisit sections and develop skills independently. It is useful for groups to meet for 10-15 minutes a week to talk about the section they have studied and how they have put that into practice.

How hard is it to lead whole school course study?

There are lots of supporting materials that will help you lead whole school course study. We also have a Behaviour Change for Leaders course which will be useful for anyone leading
behaviour change.

How long does it take?

There are 7 hours of self-study and 4 hours of recorded workshops that can be worked through or revisited at the user's own pace or as directed by the school.

Do I get a certificate?

As you are working your way through the course you will need to tick completion of each study section. If you do this, you will be able to download a certificate at the end of the course.

How do the live sessions work?

You will find 4 recorded workshops within the online course. In addition to that Paul also hosts ‘Behaviour conversations’ - live monthly sessions that are held on Zoom at 8:00am on the last Friday of each month.

How long do I have access?

You can access the course for 90 days. You can also buy annual access by speaking to our team.

Can I extend my access?

You can ‘replay’ the course for an additional 90 days for £30 inc VAT per person.

Do you do whole school licenses?

In unusual circumstances, we might be able to offer whole school or whole site licences. If this is of interest to you, please contact the team.

What do you do with our data?

We use your email address to process your registration and store this safely on our secure CRM system. All other data is encrypted and processed by the third-party course provider,
Podia.com. We do not store or process any of the details that are used for payment. All course payments are managed by our preferred payment provider, Stripe.

What is coaching?

Our coaching sessions combine advice, reflection, critical thought and practical support with the implementation of change. We work with leadership teams online. Our coaching sessions are 90 minutes in duration.

Who delivers the coaching sessions?

Coaching sessions are delivered by our training team. They are steeped in practical experience and have been supporting leadership teams to create sustainable improvements to learning environments for over a decade.

How are these sessions delivered?

Our coaching sessions are delivered online. It is best practice for each member of the leadership team to join the session on their own laptop. A Zoom link will be sent to whoever has booked the coaching session ahead of time.

What are the benefits of coaching?

Leadership coaching supports and enhances the management of change. It offers objective experience that better allows teams to evaluate, prioritise and plan improvements in behaviour. Coaching sessions are designed to help leadership teams lay strong foundations for whole school change and will ensure that each step of the process is well-considered,
appropriately timed and executed expertly.

How is coaching different from training?

Our coaching work is designed to develop policies, systems and processes. We support leadership by exploring how to engage, support and manage adults effectively. We work
with you in a bespoke way, supporting you to decide on priorities, create implementation plans and pre-empt challenges that you are likely to face as you create seismic shifts in school behaviour.

Who needs coaching?

If you are looking to make any significant changes to the culture of your school, coaching will help support your strategic planning and implementation. It will nurture your leaders so that they are relational experts and confident in managing change and challenges that come with that, effectively.

How many sessions will we need?

Schools usually need between 3 and 8 coaching sessions.

How often should we have coaching sessions?

We can help you set the pace for change. Coaching sessions need to be at least 2 weeks apart.

Do you work with schools on an ongoing basis?

Building long-term relationships with schools is important to us and is where we are able to see the most transformational change.

How do all the pieces fit together?

Everything starts with the books. Leadership coaching/training builds the capacity to lead sustainable change. We then continue to build the knowledge base with online courses and training events. We have helped thousands of schools upgrade their behaviour and we know that this approach delivers sustainable positive impact.

We are making significant change, how long will it take?

Revolution often takes place in slow motion. It is important that you give adults and children time to change and develop new skills. Schools spend years developing, fine-tuning and evolving relational practice but there are positive practical changes that can be made today.

Ofsted has been in and graded us as RI - can you help us?

It doesn’t matter where you are. Success is achievable wherever you start.

How do you work with local authorities and MATS?

We work with a number of local authorities and large Multi Academy Trusts and we work with each of them differently. If you are looking to transform your authority, support specific schools or develop the knowledge base of your outreach staff, we can help you. Everything begins with a conversation with our Clinical Director, Charlotte.

Do you work internationally?

The When the Adults Change team has worked all over the world both in person and online.

Where have you worked recently?

In 2023, we have worked in Australia, New Zealand, Malaysia, Tokyo, Dubai, Saudi Arabia, Abu Dhabi, Switzerland, Kuwait, Venezuela, Cairo and all across the UK.

Do you have anyone based Internationally?

We don’t but we are happy to travel to support International Schools.

Where do I buy books?

You can buy all of our books in bulk via our website or by emailing hello@whentheadultschange.com.

You can also buy all of our books on Amazon or listen to any of them using Audible.

Our core texts for School Adults (When the Adults Change, Everything Change and After the Adults Change: Achievable Behaviour Nirvana) are also available to buy directly from the publisher, Crown House.

You will find When the Parents Change, Everything Changes in all good bookshops.

Who should read the books?

The books are written for adults that support children at home and in schools. In schools, whole school staff should read both When the Adults Change and After the Adults Change either independently or as part of a school book club.

When the Parents Change is useful for Adults at home and can help those professionals who serve and support families build relationships, share practical advice and improve engagement with hard-to-reach families.

Which books should we read?

We recommend getting everyone to start with When the Adults Change.

What is relational parenting?

Teaching your child how to behave without compromising on the quality of your relationship.

Why does relational parenting matter?

It matters because the quality of the relationship between a child and their parent or caregiver will determine every future relationship they have, including the one they have with themselves.

Where do I start?

You start by realising that the only behaviour you have total control over is your own. To change your child's behaviour, the change starts with you.

How hard is this going to be?

Hard at first and then life-changing. Changing behaviour takes time for children, sometimes longer for adults. The good news is our approach is highly practical and will give you something you can change today. We walk with you, helping you change incrementally, drip by drip by drip.

Will this work for my child?

We have worked in thousands of schools with hundreds of thousands of children. There is not a single child that doesn't benefit from feeling loved, safe, secure and supported. It won't be a replacement to specialist interventions but it will vastly improve your child’s behaviour. It will also transform the culture in your home. Most importantly, it will strengthen your relationship beyond measure.

Does this approach work with stepchildren?

Absolutely, although the book is called ‘When The Parents Change’, we use this term to apply to any adult that loves, cares or is otherwise responsible for the behaviour of a child or young person. These strategies can be applied to any family in any home.

Where do I buy the book for Parents?

If you are looking to order more than 10 copies of When the Parents Change, Everything Changes, then we can offer you a discounted bulk buy rate.

If you want to order less than 10 copies you can find When the Parents Change, Everything Changes on Amazon or in any good bookshop.

Have you recorded an Audiobook?

Yes. You can listen to When the Parents Change, Everything Changes on Audible - Paul reads it.

Is there any additional support?

We are launching our ‘How To Coach Parents In Behaviour’ course in June. This is a course designed for schools so that your child’s school learn how to embed relational practice in
the school community with parents and carers. If your child’s school hasn’t already signed up you could let them know about it. More information can be found here.

Do you work with parents on a one-to-one basis?

We are unable to work with parents on a one-to-one basis. We work with organisations, policymakers and stakeholders across Children’s Services. We continue to work with thousands of children and families through our work in schools.

I co-parent, can this work?

Yes absolutely

Do I need my partner on board?

In the long term, there needs to be consistency with adults in your home.

You might have to take the lead or support your partner in their understanding of relational practice and the development of relational skills. Start small, think about what is most important in your home and remember things will look very different 30 days from now.

What is a Partner School?

Our Partner Schools are schools that are ‘dripping’ with relational practice through and through. They are putting our principles into practice and are really living our relational values.

For example, they will have simple rules that everyone understands, have an explicit and considered understanding of adult behaviour, be building currency with their learners and be meaningfully practising restoration and repair.

How do I become a Partner School?

Speak to Tania Robinson. Drop her an email and she’ll talk you through the process. Essentially, we’d like to know the details about what you’re doing and review your policies and procedures to see whether they align with our principles. Email Tania@WhenTheAdultsChange.com for more information.

What is the benefit of becoming a Partner School?

Our Partner Schools are a useful network of best-practice schools that are able to learn from each other and benefit from each other’s knowledge and expertise. Partner Schools get exclusive access to news and events and a plaque to display at their school.

Can I nominate a school to become a Partner School?
We love to hear about best practices. If a school is doing great things do let us know! Drop Tania Robinson an email: at Tania@WhenTheAdultsChange.com and she can talk to you or them about the process of becoming a Partner School.

Do I have to buy things from you to become a Partner School?
Absolutely not. You do not need to have taken part in our courses or training. We are simply interested in schools that are living and breathing the relational values that we promote.

TERMS & CONDITIONS

WHEN THE ADULTS CHANGE LIMITED 2024